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In addition, when you work with an agency, you work with a team of digital marketers. project with all of them can be trickier compared to working with a single freelancer. On top of that, digital agencies typically only operate during business hours. If something happens with your marketing overnight or over the weekend, you may not get a response to fix it until the next time the team is in the office. Digital agency vs. freelancer: Communication Now let’s look at how freelancers and digital agencies differ in terms of communication with clients: Freelancer Pros: Freelancers are usually excellent communicators because they aim to provide outstanding service and deliverables to retain their customers and build relationships.
They will explain technical concepts to you to ensure you understand Brazil WhatsApp Number Data and that you’re both on the same page about your strategies. Freelancers may communicate more informally through chat or messaging apps. Cons: Some freelancers work from different parts of the world and may have a different time zone from you. In addition, because of the less formal method of communication through chat apps, some updates may fall through the cracks. Freelancers do not have structured processes in place and may not have as many tools as digital agencies, so new updates and feedback on a campaign are usually delivered through messaging apps.
When updates and messages pile up, it’s easy for small details to get ignored in lengthy conversations. Digital agency Pros: Communicating with digital agencies is typically more streamlined and made more straightforward for their clients. Agencies assign project managers to their clients, and these project managers are the customers’ single point of contact for any concern. If a customer needs to brief an agency about a new project, they speak with the project manager. When it’s time for the agency to submit a deliverable for their client’s review, the project manager does the job for the team.
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